Pricing

Simple pricing. No surprises.

We try to make our products easy to use and easy to license - for any organisation, no matter how big or small, simple or complex. Clear rates, fair volume discounts, and nothing hidden in the small print. Select a platform below to see its pricing.

The platforms

One family. Pricing per platform.

Select a product above for the pricing model.

Common questions

Straight answers

Showing questions for CyBehave | Heroes

Licences are required for Programme Team, Security Team, and Champion roles. Programme Leaders are not licensed - up to two Programme Leader accounts are included with every subscription at no extra cost.
The Programme Leader (up to 2, no licence required) has full administrative control - platform configuration, billing, strategy, intervention design, and access to all analytics and board reporting. The Programme Team manages the programme day-to-day: deploying surveys, assigning tasks, building communications, designing interventions, and monitoring engagement. The Security Team supports risk management with read-only access to programme analytics, the Champion directory, and read-only visibility of interventions, allowing them to stay informed without managing the programme directly. Champions have a personal portal to complete tasks, earn XP, progress through training tiers, connect with peers, and track their impact on their team's security culture.
Start small. The minimum is 5 licensed roles, in addition to your Programme Leader accounts (up to 2, which are not licensed). Many organisations begin with a pilot of 5-10 Champions plus their Programme Team to test the approach before expanding. On a monthly plan you can change your licensed role count at any time, with changes applying from the next cycle. On an annual plan you can add roles at any point during the year on a pro-rata basis.
Both are available and the volume rate ladder is identical. Monthly is a rolling plan collected automatically by Stripe (card or Bacs Direct Debit) with no commitment - you can cancel or change your licensed role count at any time, and changes apply from the next cycle. Annual is paid in advance for a 1, 2, or 3 year term, collected automatically by Stripe or invoiced against your purchase order.
Yes, on annual plans. You can choose a 2-year term for a 10% discount off the volume band rate, or a 3-year term for a 15% discount. Multi-year terms are still paid annually at the discounted rate - you are not locked into a single up-front payment, and the discount is locked in for the duration of the term. Multi-year discounts never apply to monthly plans.
You can move from monthly to annual at any time - the annual term starts at your next monthly payment date. Moving from annual back to monthly is only possible at the end of your term.
Yes, on annual plans. The price and any multi-year discount are identical to paying annually by Stripe - the difference is that we invoice against your purchase order on net 30 terms rather than collecting payment on the site.
Yes. For anything collected by Stripe, monthly or annual, we email you 3 working days before each collection. Purchase order customers receive an invoice with net 30 terms.
Every account starts with a 28-day free trial for up to 25 users, with no credit card required. If you choose not to continue after the trial, your account simply closes. No charge is made, no action is needed on your part. Your data is retained for 30 days in case you change your mind.
For most customers the purchase flow is self-service - you confirm your role count, make payment, and receive a receipt. For larger deployments or public sector customers who require a formal contract or purchase order process, we can accommodate that. Contact us before your trial ends.
All customers have access to email support and the in-platform help documentation. At this time support is provided via email - we are considering additional support options for the future and will update customers as these become available.

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