Beyond awareness

From awareness to behaviour change, at scale.

Training tells people what to do. It does not change what they do when nobody is watching. This page is for the programme that has done the awareness work, seen the metrics plateau, and wants the next thing: behaviour that measurably changes, across the whole organisation, and the evidence to show it.

What you can do today → The research Find your constraint stage
Why awareness plateaus

People already know. Knowing is not the problem.

Behaviour needs three things at once: the capability to do it, the opportunity to do it where the work happens, and the motivation to bother. Awareness only ever touches the first. When completion is high and click rates have flattened, the programme has run out of things that knowledge can fix, and the next gains come from the other two.

CapabilityCan people actually do the secure thing? Skills, knowledge and the cognitive room to apply them under pressure. This is where training helps, and where most programmes stop.
OpportunityDoes the environment make it the easy, default choice? Social norms in the team, the tools in front of people, the processes they follow, and the absence of unnecessary friction.
MotivationDo people want to, in the moment? Habits, beliefs, identity, and the emotional response to risk. Peer influence changes this where a poster cannot.

That is the COM-B model, the basis of the Behaviour Change Wheel, and the diagnostic underneath everything Heroes does. Read the primer: Behavioural cybersecurity 101.

What real change looks like

Diagnose. Intervene through people. Measure the behaviour, not the activity.

Real behaviour change has a shape, and it is the same shape whether you run it from a spreadsheet or a platform. Heroes is built to run it, in plain language, without anyone needing to be a behavioural scientist.

Diagnose

Name the behaviour and find what stops it

Choose a small number of priority behaviours rather than a calendar of topics, and understand which of capability, opportunity or motivation is in the way.

Intervene

Change it through trusted peers

Design an intervention against the diagnosis, with a stated expected effect, and run it through Champions in the teams where the behaviour happens.

Measure

Ask the people who see it

Measure the behaviour as observed by colleagues, every wave, so a change is a change in what people do, not a change in what they completed.

Available today

What Base already gives you.

Every Heroes subscription starts with Base, and Base runs the whole loop above. A programme that buys nothing else can change behaviour and show it.

In Base

Priority behaviours from the catalogue

Pick the behaviours that matter to your organisation from CyBehave's behaviour catalogue, so the programme has a target rather than a theme.

In Base

The guided designer

Eight steps from naming a behaviour to scaling what worked, following the SHIELD method with the science built in and the jargon left out.

In Base

Interventions run through Champions

Tasks, campaigns, comms with AI review and recognition, so the people with credibility in each team deliver the change in the flow of work.

In Base

The Behaviour Index

Security behaviour as observed by colleagues, measured every wave. Independent of your training platform and of the Champions themselves. The one outcome measure.

Start free trial → Base platform and modules
Coming soon

The advanced capability, arriving as modules.

Three add-on modules take the loop further: deeper evidence, the network measured and optimised, and the full behavioural method with its workings shown. They are in development and close to general availability, and you can plan for them now with published pricing. Risk & Incidents, the fourth module, is available today.

In development

Measure & Evidence

Programme Capability, the composite measure of how well the programme is run, and evidence of change a board will act on.

  • Trend every measure with reliable-change testing
  • Behaviour Index by team and site
  • Scheduled board packs and the full maturity profile
In development

Network Optimisation

Network Strength, the composite measure of the network, and the analysis to strengthen it where it matters.

  • Who bridges teams, who is isolated, who carries a message furthest
  • Recruitment targeting drawn from the gaps
  • Succession and single-link coverage risk
In development

Behavioural Science

The complete method for the practitioner who wants the full toolkit and every score's workings.

  • The eight-step SHIELD designer in full, with COM-B diagnosis
  • The framework vocabulary across every screen, switchable on or off
  • How every measure is built: signals, weights, what was withheld and why
The research

Built on published science, not a vendor's opinion.

CyBehave runs an ongoing research programme in behavioural cybersecurity and publishes the frameworks, models and instruments openly, so you can see what the platform measures, how, and why. The capability above is that research becoming product.

Find out where your programme is constrained.

The free CyberShield Resilience Assessment scores your programme across the six SHIELD stages, names the stage holding the rest back, and says what Heroes would do about it.